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ENGDaily Plan and execute Day to Day Operation for the Front Desk including hotel standard procedures, check-in/out, housekeeping, supplies, cleanliness, guest satisfaction.Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.Work alongside all other departments to ensure the smooth running of the day-to-day operations.Be responsible for all day-to-day queries, complaints or problems that arise.Monitor the front desk functions book and familiarize yourself with all updates & amendments.Liaise daily with the Direct Manager to forecast the reservations on a weekly basis and plan accordingly.Maximize financial opportunities and achieve pro-active up-selling environment throughout the property.Carry out Duty shifts as required.Conduct regular...